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How
to Choose a Mover
Moving
companies provide a variety of services for a range of
fees. It is a good idea to talk with different movers to
compare their services. To find out who the best movers
are in your area, begin by asking friends about their
experiences with the movers they have used. You can also
check with the Better Business Bureau or other consumer
organizations in your local area. Relocation Portal Group
does not recommend moving companies nor does it recommend
one moving company over another.
Once
you have compiled a list of movers, inform them of the
destination and timing of your move. Ask them about the
types of services they offer. Also ask them to explain
their estimates in detail and to give you a copy. Then
carefully compare to see which mover best suits your needs
and budget.
If
you are moving interstate, you should read and understand
all of the information you will receive. In addition to
brochures explaining their various services, moving
companies should give you a copy of a consumer booklet
entitled Your Rights and Responsibilities When You
Move and information regarding the mover's
participation in a Dispute Settlement Program.
Distribution of the consumer booklet and the requirement
that movers offer shippers neutral arbitration as a means
of settling disputes that may arise concerning loss or
damage on household goods shipments are requirements of
the Federal Highway Administration (FHWA), and formerly,
the Interstate Commerce Commission.
It
is important to try to make arrangements for your move
well in advance, at least four to six weeks before the
moving date.
When
you choose your mover, be sure you understand: The
rates and charges that will apply. The mover's liability
for your belongings. How pickup and delivery will work.
What claims protection you have.
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